All Systems Operational
Media Management
Operational
Live Channels
Operational
JWX Studio
Operational
True Anthem
Operational
Video Players
Operational
Media Delivery
Operational
Ad Serving
Operational
Server-side Ads
Operational
Studio DRM
Operational
Data & Analytics
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Planned Database Maintenance Oct 29, 2026 08:00-08:15 UTC
Update -
A 15 minute downtime maintenance window is scheduled for 2026-10-29 at 08:00UTC. We suggest you handle any creation, updating, or deletion of media items outside from this downtime window.
Some requests to the JW Platform (via the APIs or Dashboard) during the maintenance window will not be fulfilled. This means during the 15 minute maintenance window:
- JW Platform users may not be able to create/update a media via the Management API or in the Dashboard. Read functionality will still work.
- There may be inconsistent delivery of VOD media items (non-DRM and DRM protected), as well as a burst of 5XX responses during this window.
- JW Platform users may not be able to start, end, or delete Instant Live or JW Dashboard Broadcast Live streams. Active Instant Live or JW Dashboard Broadcast Live streams will continue to work for existing viewers, but new viewers may experience temporary issues. This does not impact Broadcast Live Standalone instances, unless specifically ingesting into the JWP Platform.
In that scenario any newly created/updated events may not be reflected in JWP Platform.
Oct 27, 2026 - 14:34 UTC
Some requests to the JW Platform (via the APIs or Dashboard) during the maintenance window will not be fulfilled. This means during the 15 minute maintenance window:
- JW Platform users may not be able to create/update a media via the Management API or in the Dashboard. Read functionality will still work.
- There may be inconsistent delivery of VOD media items (non-DRM and DRM protected), as well as a burst of 5XX responses during this window.
- JW Platform users may not be able to start, end, or delete Instant Live or JW Dashboard Broadcast Live streams. Active Instant Live or JW Dashboard Broadcast Live streams will continue to work for existing viewers, but new viewers may experience temporary issues. This does not impact Broadcast Live Standalone instances, unless specifically ingesting into the JWP Platform.
In that scenario any newly created/updated events may not be reflected in JWP Platform.
Oct 27, 2026 - 14:34 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Oct 27, 2026 - 14:26 UTC
Oct 27, 2026 - 14:26 UTC
Scheduled -
A 15 minute downtime maintenance window is scheduled for 2026-10-29 at 08:00UTC. We suggest you handle any creation, updating, or deletion of media items outside from this downtime window.
Some requests to the JW Platform (via the APIs or Dashboard) during the maintenance window will not be fulfilled. This means during the 15 minute maintenance window:
- JW Platform users may not be able to create/update a media via the Management API or in the Dashboard. Read functionality will still work.
- There may be inconsistent delivery of VOD media items (non-DRM and DRM protected), as well as a burst of 5XX responses during this window.
- JW Platform users may not be able to start, end, or delete Instant Live or JW Dashboard Broadcast Live streams. Active Instant Live or JW Dashboard Broadcast Live streams will continue to work for existing viewers, but new viewers may experience temporary issues. This does not impact Broadcast Live Standalone instances, unless specifically ingesting into the JWP Platform.
In that scenario any newly created/updated events may not be reflected in JWP Platform.
Oct 27, 2026 - 14:17 UTC
Some requests to the JW Platform (via the APIs or Dashboard) during the maintenance window will not be fulfilled. This means during the 15 minute maintenance window:
- JW Platform users may not be able to create/update a media via the Management API or in the Dashboard. Read functionality will still work.
- There may be inconsistent delivery of VOD media items (non-DRM and DRM protected), as well as a burst of 5XX responses during this window.
- JW Platform users may not be able to start, end, or delete Instant Live or JW Dashboard Broadcast Live streams. Active Instant Live or JW Dashboard Broadcast Live streams will continue to work for existing viewers, but new viewers may experience temporary issues. This does not impact Broadcast Live Standalone instances, unless specifically ingesting into the JWP Platform.
In that scenario any newly created/updated events may not be reflected in JWP Platform.
Oct 27, 2026 - 14:17 UTC