Media Delivery Outage

Incident Report for JWX

Resolved

This incident has been resolved.

Posted Oct 29, 2026 - 11:13 UTC

Update

We are continuing to work on a fix for this issue.

Posted Oct 29, 2026 - 10:22 UTC

Update

We are continuing to work on a fix for this issue.

Posted Oct 29, 2026 - 10:16 UTC

Update

We are continuing to work on a fix for this issue.

Posted Oct 29, 2026 - 10:15 UTC

Update

We are continuing to work on a fix for this issue.

Posted Oct 29, 2026 - 10:14 UTC

Identified

A vendor upgrade is taking up more than allotted maintenance window, we are initiating backup remediation steps to restore services and will provide updates accordingly.

Posted Oct 29, 2026 - 10:07 UTC

This incident affected: Live Channels, Video Players, Media Delivery, and Studio DRM.