Elevated Video Errors

Incident Report for JWX

Resolved

This incident has been resolved.
Posted Oct 29, 2026 - 02:09 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 29, 2026 - 00:48 UTC

Update

The issue has been identified and we are seeing signs of recovery. This issue occurred between 23:29 and 00:01 UTC. Video playback and ingest was unavailable at during this time.
Posted Oct 29, 2026 - 00:17 UTC

Identified

Third party provider issue impacting Instant Live.
Posted Oct 28, 2026 - 23:50 UTC
This incident affected: Live Channels.