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Degraded VOD playback - 21 October 2026

Incident Report for JWX

Resolved

The incident has been resolved.

Posted Oct 21, 2026 - 22:09 UTC

Identified

We’ve identified an issue that is affecting on-demand (VOD) video playback for some customers. Some viewers may see failed or slow playback. Live streaming is not affected.

Posted Oct 21, 2026 - 21:39 UTC

This incident affected: Media Management and Media Delivery.

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